BROADWAY CARES/EQUITY FIGHTS AIDS EVENT DVDS

FAQs

 

Thank you for your interest in the BC/EFA Event DVDs.  Click on any question for its answer, and if you still have questions, feel free to contact us.1. How much are the DVDs?ANSWERAll DVDs are $35, with a few exceptions as noted.2. How are the DVDs shipped? And when will you ship them?ANSWERDVDs are shipped via the United States Post Office at Priority Rate in Priority Boxes. Shipping is calculated automatically upon check out. While we make every attempt to ship the order out within a week, please be aware that we sell and ship these to benefit BC/EFA and not as a primary business. As such, if business is busy (or life intrudes) it can take up to two weeks.3. What are the Shipping Rates within the United States?ANSWER1-9 DVDs: $810+ DVDs: $154. What are the Shipping Rates Internationally?ANSWERTo Canada:        1-9 DVDs: $26        10+ DVDs: $47 All Other Countries:                                    1-9 DVDs: $35                                    10+ DVDs: $68 INTERNATIONAL BUYERS PLEASE NOTE: Due to issues we have experienced shipping to some countries, we have removed a number of countries from the "shipping calculator." If you attempt to place an order and your shipping costs come up as $0, please email orders@reeltimevideoproduction.com before placing the order so we can discuss options. 5. How are payments processed?ANSWERPayment is processed through PayPal, which will accept payment via your credit card or PayPal account.6. How can I pay by check?ANSWERIf you need to pay with a check, please email orders@reeltimevideoproduction.com for an address and more information.7. Can I buy a copy of (insert Broadway Show here)?ANSWERNo. With very few exceptions, Broadway shows are not commercially recorded or released and are not legally available. What we are selling are events produced by Broadway Cares/Equity Fights AIDS, which are available for sale in order to raise money for the organization.8. What is Broadway Cares/Equity Fights AIDS (BC/EFA)?ANSWERBroadway Cares/Equity Fights AIDS is one of the nation’s leading industry-based, nonprofit AIDS fundraising and grant-making organizations. By drawing upon the talents, resources and generosity of the American theatre community, since 1988 BC/EFA has raised more than $250 million for essential services for people with AIDS and other critical illnesses across the United States. Broadway Cares awards annual grants to more than 450 AIDS and family service organizations nationwide and is the major supporter of the social service programs at The Actors Fund, including the HIV/AIDS Initiative, the Phyllis Newman Women’s Health Initiative, the Al Hirschfeld Free Health Clinic, The Dancers’ Resource and the Stage Managers’ Project. For more information, or to buy tickets for events, visit broadwaycares.org9. An event I am looking for is not listed. Will it ever be available?ANSWERFor the most part, the answer is "probably not."  In some cases the event was apparently not taped (such as the first Gypsy of the Year, the first Latin Rhythms or Christmas Eve's 2012 show). In others the event was taped but can't be sold for a variety of reasons (the first Broadway Backwards concerts, for example, were not produced with any relationship to/with BC/EFA, so can't be sold). And some items are available, but only as special sale items during the Broadway Flea Market (visit broadwaycares.org for more information on where and when that occurs in September). 10. I ordered a 'pre-sale' DVD. What does this mean, when will it ship, and how does this affect the rest of my order?ANSWERWe traditionally start listing an event around the time of its occurrence, so those interested can order it while it is fresh in their minds. The actual DVDs usually take 3-4 weeks to manufacture, but can take longer, and will ship out to you as soon as they arrive to us.  Since you are only paying one shipping charge per order (and since PayPal doesn't easily allow one to ship more than once per order), we do not ship out partial orders and all your DVDs will be shipped at the same time.